Terms of use and conditions

By using the website of SRV Group Plc and its group companies (hereinafter referred to as “SRV”) and the services therein you are agreeing to these terms of use. Using the website and its services requires that you accept these terms of use in their entirety. The services on the website may also include separate, service-specific terms of use. In such a case, these general terms of use of the website shall apply secondarily.

SRV has the right to modify its websites and their content as well as the terms of use of the site without advance notice, and the right to prevent access to the website at any time.

Protection of privacy and personal data

SRV collects and handles personal data in accordance with the Personal Data Act and ensures that privacy is protected in processing personal data. SRV has committed itself to protecting the privacy of the users of its website and its other customers. Personal data is mainly collected from the data subjects themselves. For example, some areas of the website may request personal data, e.g., in connection with making a contact request or subscribing to a newsletter. The collected information can be stored in SRV’s personal data files, in which case the information will be used for the purposes specified in the description of the file. Data subjects can access their personal data by contacting SRV. SRV will rectify or remove any incomplete, erroneous or obsolete personal data upon request.

Personal data is processed in order to manage SRV’s services, operations and customer relationships. The data is also used for marketing targeted at customers. More information is available in the privacy statement of the customer filing system. If you have any questions related to these terms of use or the protection of privacy, please contact us by e-mail info@srv.fi or by mail at the address SRV, P.O. Box 555, Tarvonsalmenkatu 15, 02601 Espoo.

Submitting a reservation request

A reservation request form for a housing unit or parking place is not binding on the consumer or SRV in any way whatsoever and shall be constituted as a contact. The details of the sale of a housing unit are always agreed separately upon with the housing sales representative in person.

Presenting information

By sending or offering information and material to SRV (such as information, orders, requests, suggestions, ideas, feedback or comparable information) either via this website or by e-mail, you agree to comply with the following terms: (i) the material you have submitted is not illegal or otherwise unpublishable; (ii) you will take the necessary measures to remove any possible viruses or other contamination or destructive features from the material you are submitting to the website before submitting the material; (iii) you own the material or you have unrestricted rights to submit it to SRV, and SRV has the right to publish the material you have submitted free of charge and/or include the material or part thereof in its own services without liability or any obligation to pay and without stating the source; (iv) you will make no claims on SRV based on the material you have submitted; and (v) you undertake to compensate SRV for all costs it may incur as a result of measures taken by a third party due to the material you have submitted. At its discretion, SRV may remove material sent by users from its website at any time.

Copyright and trademarks

The copyright and other intellectual property rights of this website belong to SRV. SRV and the symbols and logos on its website are trademarks or registered trademarks of SRV and the brands it represents. Using the website and the information it contains for personal, non-commercial purposes is permitted. Otherwise, copying, transferring, distributing or storing the content of the website or part thereof in any form is prohibited without the written consent, given in advance, of SRV.


The content of this website is provided “as is.” The user’s use of the information or services on this takes place at the user’s own responsibility. SRV is not responsible for the content of the site, its correctness, accuracy or reliability, and the uninterrupted and faultless operation of the site cannot be guaranteed.

SRV is not responsible for any direct or indirect damage caused by its website or its interruption, even if SRV has been notified about the possibility of such damage. At most, SRV’s responsibility is in accordance with the imperative provisions of Finnish legislation.

Cookie policy

A cookie is a small text file sent to the user’s own computer and stored there. Cookies do not harm the users’ computers or files. SRV’s website uses cookies and similar technologies to implement and develop the site and services, to improve the online service’s user experience and to target marketing in the services offered by SRV or its partners.

With cookies, SRV can collect information on, e.g., the page from which the visitor came to the address, which of our web pages are browsed and when, which browser is used, the operating system of the terminal device and the IP address of the computer. The user cannot be identified using cookies alone. However, information gathered using cookies and similar methods can be connected to an identified user, who has subscribed to a newsletter or registered for an SRV event, for example. In such a case, information is collected and processed as described in the privacy statement. The privacy statements can be found in the right-hand column on this page

If you wish, you can prevent the use of cookies by changing your browser settings so that the browser does not allow the storage of cookies. If this function is turned off, some services may slow down or access to certain web pages may be completely prevented.

SRV’s website also uses the Google Analytics and Snoobi analysis tools. The Google Analytics application uses cookies to compile statistics on and analyse website usage. You can prevent such monitoring with Google Analytics’s opt-out function. Cookies collect anonymous information about traffic in the online service; such information is not linked to individual persons.

Other tools on the site that collect cookies are Smartdiscovery, Sanomat, Giosg chat, Etuovi and Adform. SRV can also use information collected on the use of the site to produce targeted advertisements or other content for the browser. SRV can create target groups based on the websites that certain browsers have visited. SRV can show these target groups advertisements or other content likely to interest them based on their previous online behaviour. SRV may use behavioural data collected from partners and sites outside SRV in order to create target group segments.

If you do not want advertising to be targeted based on your areas of interest, you can prevent such targeting either completely or on a company-specific basis through the YourOnlineChoices website.

Links and social media plugins

Websites can include links and connections to online services by third parties, as well as social media plugins (such as Facebook or LinkedIn community plugins). The plugins on SRV’s website maintained by third parties are loaded from these services’ own servers, in which case the third party may set its own cookies. The third party’s terms of use and other terms and conditions apply to the services offered or applications provided by third parties on SRV’s website and via its services. SRV is not responsible for the material contained by third party websites or their use.

Applicable law

These terms and conditions are governed by the laws of Finland, excluding regulations on conflict of laws. Any disputes will be resolved in the District Court of Espoo.

Descriptions of the protection of privacy:

Consumer customers
Marketing and Customer filing system

Enterprise customers
Decision-maker and Enterprise customer filing system

Contractors and implementor partners
Network and Contractor and supplier filing system

Job applicants
Recruitment filing system

Shareholder list filing system
Filing system on the participants of a general meeting


Contact information

SRV head officePostal address:
P.O. BOX 555
FIN-02601 Espoo,

Visiting address:
Derby Business Park,
Tarvonsalmenkatu 15,
FIN-02600 Espoo

020 145 5200

Business ID - 1707186-8
© SRV Yhtiöt Oyj 2024