The material sustainability themes are presented in SRV’s sustainability programme. The programme facilitates understanding the big picture and communicating issues to different stakeholders. The sustainability programme enables every SRV employee to find their own role in sustainability development. The sustainability programme is built around four themes: Responsible actor in society, High quality and sustainable construction, Safe and inspiring workplace and Reliable partner network.
SRV is committed to promoting the prevention of the grey economy and economic crime, and is continually developing its operating methods and new tools to improve on-site safety and the transparency, legality and controllability of its entire supply chain.
The company’s work to combat the grey economy is based on both long-term cooperation with the authorities and considerable investments in the development of its own processes. For instance, with the aid of the SRV Network Register, an IT-system developed by SRV to combat grey economy, it is easy to ensure that tasks are carried out by SRV-approved contractors, and also to detect false contractor’s liability documents.
At the quarterly grey economy prevention days, problem areas are highlighted and guidance is provided for personnel on contractors’ obligations and liabilities, for instance. The grey economy prevention days concern all active SRV sites.
SRV’s construction projects in Finland are mainly carried out either as own development projects developer-contracted or construction contracts, which SRV’s own experts and construction partner network implement efficiently, applying the SRV project management model. Although SRV has a lower number of employees in relation to its competitors, it employs significantly more subcontractors and suppliers thanks to its project management model. SRV’s impact on employment therefore extends a long way down the value chain.
SRV has a significant impact on the surrounding community as both an employer and taxpayer. A significant proportion of tax-like charges consist of salary-related taxes and VAT on goods and services. SRV also pays other taxes, such as income tax, transfer tax, and property tax. The company’s impact as an indirect taxpayer is also considerable – SRV generates indirect revenue for the State from the income tax and social security payments paid via subcontracting and hired labour.
The quality system of SRV’s construction process comprises project-specific quality design, the implementation and monitoring of design, monitoring of results, development of the operating model as well as training the employees who implement the system and maintaining their awareness. In practical implementation, the quality system is supported with model documents and descriptions of operating methods.
All work phases up to the possession transfer and commissioning of the completed building are carefully planned beforehand. The company assesses the risks of the project and prepares for them. During implementation, both the work and the quality of the end product are verified with inspections.
In accordance with its environmental policy, the goals of SRV’s environmental activities are developing material efficiency and waste management on sites, reducing energy consumption of sites, implementing projects and buildings that place a smaller burden on the environment and encouraging partners to develop more sustainable operating methods.
The environmental impacts of sites are mainly caused by construction wastes, noise and dust, vibration, the consumption of energy, water and materials, and transportation. The management of run-off water, excavation water and chemicals is of key importance in preventing environmental contamination.
At SRV’s sites in Finland, environmental activities are based on the environmental plan, waste management plan and other management plans drafted to address the special characteristics of the site. The environmental risks of subcontractors and means of preventing them are reviewed during contract negotiations, weekly site meetings and the risk assessments of each work phase. When on-site operations begin, a kick-off meeting is held to deal with site safety and environmental issues, and an environmental officer is appointed for each site to coordinate environmental activities.
In SRV’s own construction projects, project-specific environmental targets are defined together with the customer. The aim is to provide customers with enough information on factors with a significant bearing on environmental impacts for use in their decision-making, starting from the design phase.
Environmental indicators are monitored with a browser-based system into which information on waste volumes and the energy and water consumption is entered. The system is updated monthly, enabling quarterly reporting of the actual situation to line management. Statistics on the previous year are compiled and analysed at the beginning of the year for annual reporting and management reviews. Management reviews specify the objectives of environmental system development and the measures to be taken.
Material efficiency and minimising the amount of waste are main objectives of SRV’s environmental activities. Design and procurement steering influence the selection of materials and technical solutions, but design in particular should ensure successful procurements. Sites ensure that waste is sorted to the maximum possible extent before it leaves the site. A waste management plan is drawn up on every construction site in collaboration with the waste management contractor.
Sites use a great deal of energy in different forms. Due to climate conditions, the greatest amount of energy is spent for heating. SRV seeks to improve energy efficiency by means such as equipment optimisation and updating equipment to current technology standards. The careful implementation of through-holes, covering the holes and weather protection can also impact on energy needs.
Construction has impacts on the surrounding environment not only during the construction process, but also indirectly by creating new long-term environments. The impacts are caused by factors such as dust, noise, vibration, traffic arrangements and changes in the ecosystem. Site planning seeks to minimise impacts on the surrounding environment. The site also takes care of reporting and communications to neighbourhood residents. Management plans are prepared on construction sites in accordance with the site conditions, and information about the site’s impacts and schedules is communicated to officials and local communities. Special nature characteristics, such as protected living environments and species, are taken into consideration when construction is planned.
Environmental certification is becoming increasingly important to customers and property investors. Certification helps to guarantee that the property will retain its value even as regulations become ever stricter.
SRV’s long-term target is to achieve a zero-accident level. SRV is committed to practices supporting the zero-accident target in its operations. At the practical level, safety means, for instance, ensuring that sites are kept tidy and there is a low threshold for intervening in problems. Active making and recording safety observations is important, as early intervention into even the smallest of deviations can prevent serious consequences. The Network Register, developed in cooperation with the Finnish Tax Administration, also tangibly increases the safety of employees and construction sites as well as promotes efforts to combat the grey economy.
Safety is a top priority for SRV’s top management and safety organisation. SRV’s management takes an ongoing interest in work safety and its supervision. Site supervision is continuous, and the statutory weekly site inspection, TR measurement (for building construction) or MVR measurement (for civil engineering), is performed on a weekly basis. All safety deviations are investigated and reported.
The Corporate Executive safety inspections are part of implementation efforts. During the inspection, working methods, risks related to machinery and equipment, the working environment, site cleanliness, the clarity and availability of instructions, the general level of safety and safety management are observed. High-quality orientation also has a significant impact on improving occupational safety. During orientation training, everyone working on a project receives all of the essential information about the company, the project and its special features.
SRV wants to be a communal and inspiring workplace promoting and supporting personnel wellbeing. SRV is committed to offering all its employees and subcontractors a safe workplace.
Personnel are given the chance to continually develop their competences and professional skills. E-learning has become a major element of SRV’s training activities. It is vital to develop leadership, as it helps SRV to attain its strategic objectives. Good team spirit and enthusiasm lead to commitment, which is also visible from outside and has a positive impact on SRV’s employer image.
Everyone at SRV is treated equally. Discrimination or harassment is not tolerated under any circumstances. The company takes steps to ensure that its subcontractors and other partners are also committed to respecting human rights. SRV is committed to compliance with its equality plan, which is part of the HR plan. The HR plan is updated annually. At the practical level, the most important human rights in SRV’s own operations are right to life, health, a safe and healthy working environment and privacy. In the supply chain, the company also pays attention to the right to reasonable and sufficient pay.
SRV cooperates with established subcontractors and partners, who commit to agreed operating methods and can demonstrate the sustainability of their operations.
The company is primarily involved in developer-contractor projects, its own development projects, or project management contracting. SRV’s own experts and network of construction partners implement projects in accordance with the SRV project management model, which is why the company has a lower number of employees in relation to its competitors. However, it employs significantly more subcontractors and suppliers thanks to this project management model.
SRV adheres to official procurement procedures in the management of new suppliers and existing supplier relationships, and the Network Register is an element of this. The Network Register is an IT system that helps SRV to combat the grey economy, promote cooperation with the authorities, improve construction site safety, and ensure a continuous overall picture of large projects. The Network Register makes it easy to monitor the status of contractors’ liability documentation and ensure that tasks are performed by SRV-approved contractors. SRV’s subcontractors commit to carrying out the agreed contract themselves. Contracts may not be sold on or transferred without SRV’s express permission.
The SRV Network Register also facilitates the management of foreign employees. The register contains details of every foreign employee’s statutory documentation, such as a copy of their passport, their employer’s accident insurance, and information about their collective agreement applied. Foreign companies also supply documents required by the Act on the Contractor’s Obligations and Liability, as per their country of domicile.
In its procurements, SRV is committed to operating responsibly and sustainably. Contractors and subcontractors commit to complying with SRV’s sustainability requirements when they sign the Construction Contract Programme, which is appended to every agreement. The Construction Contract Programme also requires contractors’ subcontractors to commit to compliance with the programme’s requirements. The requirements set out in the Construction Contract Programme are consistent with SRV’s Code of Conduct.